72 results found
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Being able to enter mobile or email address for repeats
Is it possible to get MedView Flow to include a field where the patient either enters their mobile or email address for repeats? Ideally if there are repeats patients shouldn't be able to submit their scripts until selecting their preference
3 votesThank you for the feedback. Seeking user feedback to understand and guage the need for this feature.
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List display format and "Batch" selection of multiple baskets.
Is it possible to select multiple baskets within a list for dragging to another list [eg from Checking to Out]? When we dispense a "batch" of scripts for Dose Admin Aid preparation [best done alphabetically], we end up with multiple baskets in the Checking queue that have to be individually dragged to the Out queue and then the Out list checked to "clear" them as Done. Would it be easier if the list could be displayed more like a spreadsheet [each basket in a row - down the screen] and allow multiple [ctrl-click?] selection for moving to another column? A…
3 votesThank you for the feedback and the suggestion to enable multi-selection of the baskets to move across the workflow. We are reviewing this idea and will update the response in due course.
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Confirmation of prescription receipt
Customer to confirm they have received the prescription - some customers may receive their prescription but then return stating they haven't received it (whether due to dementia or being dodgy) - to have proof that we have supplied and the customer has left with the script would be helpful .....
3 votesHi Kathryn, thanks for your idea. We’d be interested in getting more feedback around this
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Search function that works across all status'
On the Home page, have a search function that will extend across all steps of the flow.
If I want to find where in Medview Flow a customers script is up to, I need to go to Queue, Checking, Out, & Done and search within each step individually until I find a match.
Would be good to have an area to type in a name or basket number and automatically find it across all states.
3 votesThanks for your idea, we will review this
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Done scripts not showing information included in claim labels (rx number, claim number, who dispensed it etc. )
Done scripts not showing information included in claim labels (rx number, claim number, claim period, who dispensed it etc. )
would be great if we can locate the dispensing record based on script number like we do on Fred dispense. At the moment we can only locate script dispense record based on date, basket number and name.
3 votesThank you for your idea. This is not currently in our roadmap but we’re happy to take more feedback on this as we continue to develop the product
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Automate transition to "OUT"
Given the practice of scanning label to box, this action should push the Rx from checking to out. It might also offer a way to indicate not all items in the basket are checked. I know it migh need some thought as Flow works on a basket concept over individual Rx, but it has implications fo part supply or items owed to customers.
The more I think about this the more complex the development is (:|}3 votesHi Eddie,
It sounds like what you’re asking for is a link between the checking processes in Dispense and Flow. This is complex with many different scenarios so we’ll need to do further analysis on this -
Automatically retrieve address from script for delivery details
Can there be an option to automatically retrieve address from script when selecting that patient requires delivery?
3 votesThank you for this idea, we have reviewed this and will add it to the backlog.
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moving scripts back into queue from done column
moving scripts back into queue from done column
2 votes -
Basket Filter
An option to filter scripts in the basket by due date.
2 votes -
See number of supplies left when scanning a token
I would like to see how many supplies are left for the token so I do not have to worry about asking how the patient would like to have the repeat returned to them if there are nil repeats.
2 votesYou will be pleased to know that this is now being worked on and we will update you once it is released. Thanks again for your feedback. Please continue to use UserVoice to send your ideas.
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Improve the User Interface when using an IPAD for the notes Section
User Interface when using an iPad for the notes section needs improving as you cannot see what you are typing until you push down the keypad.
2 votesThanks for the feedback. We are reviewing the user interface and will update the ticket once we have more information.
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Ability to bypass FLOW post-dispense processes for specifc groups of patients.
We are finding that eScripts we dispense for our Dose Admin Aid patients [community and ACF] are "clogging up" the Checking and, subsequently, Out columns of FLOW. These scripts do not get handled by Front-of-shop staff. The post-dispense checking processes occurs through the packing system by packing staff and packing program. Could a system be implemented within FRED-FLOW integration such that scripts dispensed for patients flagged as being in specific N.Home/Hosp bypass FLOW's post-dispensing Checking and Out processing? This would make the lists shorter and easier to navigate and avoid tasking a team member with having to go through the…
2 votesThank you for the feedback. With the upcoming Medscharts implementation in ePrescribing, we are reviewing the design and considering scenarios. We will revert once we have more update on this.
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Buttons instead of links in Medview
The links (HOME, IN, OUT, QUEUE etc) would be less tiresome to seek and click if they were buttons instead of plain text links. Ideally best practice like the Hover state buttons in Fred Dispense.
2 votesHi Ash thank you for your feedback
We’re continuously seeking feedback around the user experience and accessibility in MedView Flow. We’ll take your suggestion into consideration for future design updates
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Improve "IN" button size
Can the clickable button area be increased in the both the top (blue) menu and the 'home' section? Just a minor tweak, but the amount of times I've mis-clicked the "IN" button is becoming a little annoying.
Perhaps "HOME", "IN" etc could all be the same clickable size2 votesHi thank you for your feedback, we’ll review the design
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etoken repeat to medadvisor printing not required
etoken with repeats when integrated to medadvisor. If repeat it goes to medadvisor however fred dispense requires print or sms reqardless. Unnecessary print
2 votesHi
Fred Dispense is following the conformance requirements from the government. Which requires repeats be returned to the customer either as a SMS, Email or printed token. We’re unaware of any alternative workflow, can you please provide more information about this -
Under the medication box ("prescribed as"), have a "dispensed as" box (named the brand dispensed
Under the medication box ("prescribed as"), have a "dispensed as" box (named the brand dispensed
2 votesThanks for your idea, we have accepted this into the backlog and will develop for a future update
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keyboard shortcuts
eg. when you press "enter" after creating a basket number it would be good if that did the same thing as clicking "confirm", rather than just taking you out of the screen (and cancelling the change to the basket number).
2 votesThank you for this idea we have reviewed it and added it to the backlog to be developed for a future update
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Allow Pharmacists to unmark a script as deferred in Queue
Sometimes the script has incorrectly been marked as 'Defer' we need a way to undo this when it arrives in Queue
2 votes -
Expired eRxs should not be able to be scanned in.
Expired eRxs should not be able to be scanned in similar to when a script has already been dispensed, a pop up appears to say that it cannot be used. An expired script should not go past the "scan in" section for a patient to be told later on at pickup that they cannot have the script filled.
1 vote -
1 vote
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