70 results found
-
Allow delivery time to be typed in rather than use up and down arrows
Would be easier to type in delivery time rather than having to use the up and down arrows only.
6 votesThank you for your idea. This has been added to our backlog to be developed for a future update!
-
Report on actual and average dispensed time for each script for a selected period
I would like to see a report showing the actual and average dispensed times for each script over a selected period
6 votes -
MySl and paper scripts - a way for paper scripts to be marked as required
When a patient has both e-scripts and paper scripts, medview flow should enable the assistants to indicate what paper scripts are also required. Currently we can only mark the e-scripts as required and the notes function does not appear in the FRED window, so the staff are resorting to writing down what other paper scripts are required.
5 votesGreat news, we’re currently working on this feature for a future update
-
Date of Brith on eScript Image
Please include DOB on the eScript Image
5 votesThanks for your idea, we will review adding the Patient’s date of birth to the image
-
Confirmation patient has received repeat token.
Currently we cant confirm patient has received repeat. In fact had an instance that it didnt work and we didnt know. A notification icon that patient has received would be very useful.
5 votesThank you for your feedback, there are a number of complexities involved around this scenario but we’re looking into options for this
-
Out
Can POS providers integrate the l "OUT" with till sales function into their POS to reduce this extra step? Seems like alot of work once eScript becomes popular.
5 votesHi Thanh, this is on the roadmap and MedView Flow has the ability to do this for all POS providers. Fred will make this available for it’s POS. For other POS vendors we recommend that you contact them regarding this integration
-
Use OUT column as final check
OUT column to be used as a final check before pharmacist hands scripts to patients. Would like to see the complete script details on the virtual images when in OUT as well as what brand has been dispensed. This is so that if the pharmacist who hands out the medication is different to the pharmacist who dispensed it and did the initial check, they will have full visibility of all script details and be able to pick up dispensing mistakes.
5 votesThanks Tony, currently, the workflow for checking which brands was dispensed is done in the Dispense product. But we’re happy for any further feedback on this workflow
-
Ability to edit/update notes in OUT
Can we enable editing of notes or adding new notes in OUT?
Example of where this could be useful: Full supply is not available for patient and therefore partial supply is collected first. If we were able to edit notes in OUT this information could be recorded and will be seen when the patient presents back in the pharmacy to collect the rest of the supply.
5 votesThank you for this idea, we have completed our review and have added this to the backlog for a future update
-
Notes entered in IN should have more visibility in QUEUE so that they are not missed by the dispenser
Can we please make notes in QUEUE have more visibility e.g. larger font/bold font so that the dispenser does not miss this section?
5 votesHi Diane,
Great idea, we have added this to our backlog to be developed for a future update -
Check For Dispensed Rx in Queue
Can we Please have a Recheck Tokens function in the Queue. Regularly the auto mark as dispensed and move basket to Checking stops working then you end up with dozens of items in the Queue that have already been Dispensed.
Once the Tokens are rechecked any that have already been used should be flagged and given the options to Remove or move to the Checking Area.4 votesThank you for your feedback. We are looking into the issue where the baskets are not auto-marked as Dispensed and address the root cause. Once that is done, we can review if this functionality is still required.
-
How about new eTokens waiting collection at the top of the list and the older ones awaiting collection drop down.?
All newer scripts waiting to be collected are at the top of the list and the older ones drop down .
With increasing number of eRxs most people are waiting. It is easier to find ( the search box is excellent too)4 votesHi during user feedback, the current design was the most accepted but we’re happy to review this when there are more votes or feedback
-
Provide a way to indicate the patient's preference for repeat at this stage
The pharmacist dispensing will need to know this info while dispensing an eScript with repeats. It should be identified and flagged at the script "IN" screen. With this info available in the correct format, it could presumably be parsed to the dispense program for appropriate action there as well.
4 votesHi Stephen,
To date we haven’t added this because we’re aware that it is automatically updated from the script in Dispense. But we do have an item in the backlog to set the repeat preference from Script In, in case the patient has a change of mind from what was on the original script -
Medview Flow compatibility with a phone in dark mode
Is it possible (or should we already be able) to get Medview Flow to recognise a QR code from a phone that is in dark mode. We have one customer with his phone in dark mode and neither our scanner or laptop camera will recognise his QR codes. They work perfectly when typed in and customer is not willing to change out of dark mode.
4 votes -
Automatically flag RTPM Alerts if alert appears from Safescript
Automatically flag RTPM Alerts if alert appears from Safescript
4 votesHi Elliott, this has been accepted in our backlog for future development
-
Report on actual and average time for basket movement
Report on the actual and average times for how long a basket takes to move from column to column
4 votes -
Ability to see eScript SCID within DONE Section
In the DONE section of MedView Flow, it would be beneficial to be able to see the SCID of the scripts in the baskets.
3 votesThank you for your feedback. We are reviewing this idea.
-
Being able to enter mobile or email address for repeats
Is it possible to get MedView Flow to include a field where the patient either enters their mobile or email address for repeats? Ideally if there are repeats patients shouldn't be able to submit their scripts until selecting their preference
3 votesThank you for the feedback. Seeking user feedback to understand and guage the need for this feature.
-
List display format and "Batch" selection of multiple baskets.
Is it possible to select multiple baskets within a list for dragging to another list [eg from Checking to Out]? When we dispense a "batch" of scripts for Dose Admin Aid preparation [best done alphabetically], we end up with multiple baskets in the Checking queue that have to be individually dragged to the Out queue and then the Out list checked to "clear" them as Done. Would it be easier if the list could be displayed more like a spreadsheet [each basket in a row - down the screen] and allow multiple [ctrl-click?] selection for moving to another column? A…
3 votesThank you for the feedback and the suggestion to enable multi-selection of the baskets to move across the workflow. We are reviewing this idea and will update the response in due course.
-
Confirmation of prescription receipt
Customer to confirm they have received the prescription - some customers may receive their prescription but then return stating they haven't received it (whether due to dementia or being dodgy) - to have proof that we have supplied and the customer has left with the script would be helpful .....
3 votesHi Kathryn, thanks for your idea. We’d be interested in getting more feedback around this
-
Search function that works across all status'
On the Home page, have a search function that will extend across all steps of the flow.
If I want to find where in Medview Flow a customers script is up to, I need to go to Queue, Checking, Out, & Done and search within each step individually until I find a match.
Would be good to have an area to type in a name or basket number and automatically find it across all states.
3 votesThanks for your idea, we will review this
- Don't see your idea?