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MedView Flow

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12 results found

  1. moving scripts back into queue from done column

    moving scripts back into queue from done column

    2 votes

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    0 comments  ·  Queue  ·  Admin →
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  2. More options for the "delivery" indicator other than just on and off

    More options for the "delivery" indicator other than just on and off

    1 vote

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    Seeking User Feedback  ·  0 comments  ·  Queue  ·  Admin →
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  3. Importing tokens for dispensing

    Ability to import a spreadsheet with tokens/erx links into dispense queue.

    1 vote

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    0 comments  ·  Queue  ·  Admin →
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    Seeking User Feedback  ·  Tej responded

    Thank you for your feedback. We would like to seek user feedback on this idea before reviewing it further. 

  4. Check For Dispensed Rx in Queue

    Can we Please have a Recheck Tokens function in the Queue. Regularly the auto mark as dispensed and move basket to Checking stops working then you end up with dozens of items in the Queue that have already been Dispensed.
    Once the Tokens are rechecked any that have already been used should be flagged and given the options to Remove or move to the Checking Area.

    4 votes

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    0 comments  ·  Queue  ·  Admin →
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    Under Review  ·  Tej responded

    Thank you for your feedback. We are looking into the issue where the baskets are not auto-marked as Dispensed and address the root cause. Once that is done, we can review if this functionality is still required.

  5. Option to remove step to "Enter Basket ID"

    Basket ID should be automatically generated based on chronology like hospitality POS queuing (example below).

    10.30am - Basket ID 1
    10.32am - Basket ID 2
    11.00am - Basket ID 3

    I don't see any pharmacy-specific reason to manually enter a basket ID unless individual pharmacy's policy dictates this.

    1 vote

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    0 comments  ·  Queue  ·  Admin →
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  6. MySl and paper scripts - a way for paper scripts to be marked as required

    When a patient has both e-scripts and paper scripts, medview flow should enable the assistants to indicate what paper scripts are also required. Currently we can only mark the e-scripts as required and the notes function does not appear in the FRED window, so the staff are resorting to writing down what other paper scripts are required.

    5 votes

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    0 comments  ·  Queue  ·  Admin →
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    Working on it  ·  Tamia responded

    Great news, we’re currently working on this feature for a future update

  7. Search function that works across all status'

    On the Home page, have a search function that will extend across all steps of the flow.

    If I want to find where in Medview Flow a customers script is up to, I need to go to Queue, Checking, Out, & Done and search within each step individually until I find a match.

    Would be good to have an area to type in a name or basket number and automatically find it across all states.

    3 votes

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    0 comments  ·  Queue  ·  Admin →
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  8. Locking the Medview flow login

    Locking the MedView Flow login for 30 minutes after 5 attempts is problematic. If a patient comes in with an eScript, but we can't even enter it into the system for an additional 30 minutes a big problem is created.

    Could some other warning or alert be issued instead?

    12 votes

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    1 comment  ·  Queue  ·  Admin →
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    Working on it  ·  Tamia responded

    Hi Michael, this is a security function and we’re currently working on improving this. Thanks for the feedback

  9. Repeat Interval not appearing on Script Image

    When dispensing a script that has an entered repeat interval the interval isn't appearing on the virtual script image despite being on the script information in Medview. As dispensing and checking is done off the virtual script image it would be handy to have this interval appear on the virtual image

    9 votes

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    1 comment  ·  Queue  ·  Admin →
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    In the backlog  ·  Tamia responded

    Thanks for your idea, this is already in our backlog to update the virtual image for all information that currently appears in the data structure.

  10. Seperate basket items to new basket

    If a basket is created with multiple items but for example one drug is OOS it would be great to be able to seperate that item(s) so that one basket can be colected now but the other can be colected tomorow when the stock comes in.

    13 votes

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    Seeking User Feedback  ·  1 comment  ·  Queue  ·  Admin →
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  11. Notes entered in IN should have more visibility in QUEUE so that they are not missed by the dispenser

    Can we please make notes in QUEUE have more visibility e.g. larger font/bold font so that the dispenser does not miss this section?

    6 votes

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    0 comments  ·  Queue  ·  Admin →
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    In the backlog  ·  Tamia responded

    Hi Diane,
    Great idea, we have added this to our backlog to be developed for a future update

  12. Allow Pharmacists to unmark a script as deferred in Queue

    Sometimes the script has incorrectly been marked as 'Defer' we need a way to undo this when it arrives in Queue

    2 votes

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    In the backlog  ·  1 comment  ·  Queue  ·  Admin →
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