21 results found
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See number of supplies left when scanning a token
I would like to see how many supplies are left for the token so I do not have to worry about asking how the patient would like to have the repeat returned to them if there are nil repeats.
2 votesYou will be pleased to know that this is now being worked on and we will update you once it is released. Thanks again for your feedback. Please continue to use UserVoice to send your ideas.
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Prevent Deceased patients showing up on Medview Flow
Ability to prevent patients who are marked "Deceased" from showing up in MedView Flow search results, when searching for patients for MySL.
2 votesThank you for the feedback. We are reviewing this idea and will revert.
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An obvious way to resend mySL permission requests
I have had a few patients delete the request for permissions to register with the pharmacy for mySL from their phone for whatever reason. A lot aren't great at using their phones and can be quite technophobic. I've had one accidently delete the request right in front of me. Watching me then struggle to try to fix their problem only adds to their anxiety about online prescriptions. The oldies can get grumpy. I have seen someone resend the request for permissions but it's not obvious to me. The way to send the request is replaced by an 'Update Details' button…
2 votes -
Improve the User Interface when using an IPAD for the notes Section
User Interface when using an iPad for the notes section needs improving as you cannot see what you are typing until you push down the keypad.
2 votesThanks for the feedback. We are reviewing the user interface and will update the ticket once we have more information.
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Being able to enter mobile or email address for repeats
Is it possible to get MedView Flow to include a field where the patient either enters their mobile or email address for repeats? Ideally if there are repeats patients shouldn't be able to submit their scripts until selecting their preference
3 votesThank you for the feedback. Seeking user feedback to understand and guage the need for this feature.
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Option for E-scripts that lost in the cloud
We have trouble when one of our repeat dispensed previously that lost in cloud which FRED unable to locate. Currently there is no option but to cancel the dispensed script and re-dispense. But this is causing problem in terms of dispensing record and SafetyNet. We need better alternative option.
1 voteHi thank you for your feedback
One of our consultants will reach out to you for more information
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Buttons instead of links in Medview
The links (HOME, IN, OUT, QUEUE etc) would be less tiresome to seek and click if they were buttons instead of plain text links. Ideally best practice like the Hover state buttons in Fred Dispense.
2 votesHi Ash thank you for your feedback
We’re continuously seeking feedback around the user experience and accessibility in MedView Flow. We’ll take your suggestion into consideration for future design updates
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MySl printout for patients of scripts left in MySl
Patients always ask if they need any scripts. It would be fantastic if we could print out all of the scripts listed in the MySl for a patient and then they could take that to their doctor to discuss future scripts required.
11 votes -
Improve "IN" button size
Can the clickable button area be increased in the both the top (blue) menu and the 'home' section? Just a minor tweak, but the amount of times I've mis-clicked the "IN" button is becoming a little annoying.
Perhaps "HOME", "IN" etc could all be the same clickable size2 votesHi thank you for your feedback, we’ll review the design
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Provide a way to indicate the patient's preference for repeat at this stage
The pharmacist dispensing will need to know this info while dispensing an eScript with repeats. It should be identified and flagged at the script "IN" screen. With this info available in the correct format, it could presumably be parsed to the dispense program for appropriate action there as well.
4 votesHi Stephen,
To date we haven’t added this because we’re aware that it is automatically updated from the script in Dispense. But we do have an item in the backlog to set the repeat preference from Script In, in case the patient has a change of mind from what was on the original script -
Medview Flow compatibility with a phone in dark mode
Is it possible (or should we already be able) to get Medview Flow to recognise a QR code from a phone that is in dark mode. We have one customer with his phone in dark mode and neither our scanner or laptop camera will recognise his QR codes. They work perfectly when typed in and customer is not willing to change out of dark mode.
4 votes -
Variable time out for log in
Is it possible to set Medview flow to time out after a set time period so that the 5 active users are more easily available to more computers. Eg. The regularly used dispensing computers may be set to a long time-out period whereas someone using a phone app may only need access intermittently, so it would be set to a short time-out period so that user would be available quickly for others to use if the need arose?
1 voteHi,
As we have not received any further feedback or votes on this idea, we will be looking to close it in 4 weeks -
pinting dockets
At the moment with a mix of eR and papaer Rx i twould be good to have the ability to have the basket ID print the way we have configured our Fred Rx In terminal to print a "docket" when the patient is selected. Additionally, the numbe of items in the basket.
There will be some time before we are solely using a virtual queue, so perhaps a printed docket for an eRx would integrate into current practices well, too. In that circumstance scaning the prited docket might push the basket from the queue to the terminal for dispensing. If…20 votesHi Eddie, this feature is already in our backlog. We will keep you updated on the progress of this
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Automatically flag RTPM Alerts if alert appears from Safescript
Automatically flag RTPM Alerts if alert appears from Safescript
4 votesHi Elliott, this has been accepted in our backlog for future development
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New feature - Tablet Camera Configuration Options in Flow
A new feature that we're looking to release in future is configurable camera options for a tablet. The configurable options we are looking to implement include:
- Ability to switch between front/back camera
- Default camera settings
- Ability to switch the camera on/off
We're looking for any other feedback around this and welcome any new suggestions below10 votesThank you to all that voted. This idea is now in our backlog for a future update
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Allow delivery time to be typed in rather than use up and down arrows
Would be easier to type in delivery time rather than having to use the up and down arrows only.
6 votesThank you for your idea. This has been added to our backlog to be developed for a future update!
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Automatically retrieve address from script for delivery details
Can there be an option to automatically retrieve address from script when selecting that patient requires delivery?
3 votesThank you for this idea, we have reviewed this and will add it to the backlog.
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ability to merge baskets
The ability to merge baskets.
For instance a patient brings in more prescriptions after seeing a doctor, or if husband and wife drop in medications seperately but they will all be collected together.
12 votesHi, we will implement functionality to allow you to add prescriptions to an existing basket
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Ability to edit basket once it is added to Scripts In Queue
Once a basket is added to the 'In' queue, you cannot add another script without creating a whole new basket. It would be good to add an edit function for the situation where a patient wants additional scripts after the pharmacy has saved the basket.
10 votesThis idea is now in the backlog. We will keep you informed of any status updates
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Ability to flag a script as Owing Mark off
Some patients drop off scripts that they've owed us from previous dispensings. Can we have a way to flag these scripts as an Owing Mark off in Flow so we know the patient is not requesting another supply
18 votes
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