70 results found
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1 vote
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1 vote
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Mark a "missing" MedView paperless script as cancelled instead of missing
MedView paperless has a report of 'missing' scripts. Please allow an option to mark the 'missing' serial as 'cancelled'.
Have the 'cancelled/excluded' claims report integrate into Paperless to know which scripts are truly 'missing' in the claim
2 votes -
More options for the "delivery" indicator other than just on and off
More options for the "delivery" indicator other than just on and off
1 vote -
Ability to search by script number in Paperless for private script
In the Paperless portal, easily find privately dispensed scripts by using the script number as it has no claim/serial number.
Currently, the only way we can find them is to figure out exactly what date they were scanned, which also proves to be a difficult task.
being able to search by script number would be an entirely better system as every single script, regardless of category, will be assigned a number. This is a system that is already employed by your competitors like ScriptArc from Corum.
8 votes -
1 vote
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Basket Filter
An option to filter scripts in the basket by due date.
2 votes -
Importing tokens for dispensing
Ability to import a spreadsheet with tokens/erx links into dispense queue.
1 voteThank you for your feedback. We would like to seek user feedback on this idea before reviewing it further.
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Ability to see eScript SCID within DONE Section
In the DONE section of MedView Flow, it would be beneficial to be able to see the SCID of the scripts in the baskets.
3 votesThank you for your feedback. We are reviewing this idea.
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Check For Dispensed Rx in Queue
Can we Please have a Recheck Tokens function in the Queue. Regularly the auto mark as dispensed and move basket to Checking stops working then you end up with dozens of items in the Queue that have already been Dispensed.
Once the Tokens are rechecked any that have already been used should be flagged and given the options to Remove or move to the Checking Area.4 votesThank you for your feedback. We are looking into the issue where the baskets are not auto-marked as Dispensed and address the root cause. Once that is done, we can review if this functionality is still required.
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See number of supplies left when scanning a token
I would like to see how many supplies are left for the token so I do not have to worry about asking how the patient would like to have the repeat returned to them if there are nil repeats.
2 votesYou will be pleased to know that this is now being worked on and we will update you once it is released. Thanks again for your feedback. Please continue to use UserVoice to send your ideas.
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Adding dispensed ePrescriptions to Checking manually
Ability to manually create ePrescription baskets for checking in MedVIew Flow.
1 voteThank you for the feedback. We will investigate performance during an outage and revert.
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Prevent Deceased patients showing up on Medview Flow
Ability to prevent patients who are marked "Deceased" from showing up in MedView Flow search results, when searching for patients for MySL.
2 votesThank you for the feedback. We are reviewing this idea and will revert.
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An obvious way to resend mySL permission requests
I have had a few patients delete the request for permissions to register with the pharmacy for mySL from their phone for whatever reason. A lot aren't great at using their phones and can be quite technophobic. I've had one accidently delete the request right in front of me. Watching me then struggle to try to fix their problem only adds to their anxiety about online prescriptions. The oldies can get grumpy. I have seen someone resend the request for permissions but it's not obvious to me. The way to send the request is replaced by an 'Update Details' button…
2 votes -
Improve the User Interface when using an IPAD for the notes Section
User Interface when using an iPad for the notes section needs improving as you cannot see what you are typing until you push down the keypad.
2 votesThanks for the feedback. We are reviewing the user interface and will update the ticket once we have more information.
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Being able to enter mobile or email address for repeats
Is it possible to get MedView Flow to include a field where the patient either enters their mobile or email address for repeats? Ideally if there are repeats patients shouldn't be able to submit their scripts until selecting their preference
3 votesThank you for the feedback. Seeking user feedback to understand and guage the need for this feature.
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What's App ordering
Is there a lag for items showing up with the What's app bot for patients to order? We are currently trialing this with staff and scripts showing in MySL are not all showing in the What's App chat.
1 voteThank you for the feedback. One of our consultants will be in touch to discuss this further.
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List display format and "Batch" selection of multiple baskets.
Is it possible to select multiple baskets within a list for dragging to another list [eg from Checking to Out]? When we dispense a "batch" of scripts for Dose Admin Aid preparation [best done alphabetically], we end up with multiple baskets in the Checking queue that have to be individually dragged to the Out queue and then the Out list checked to "clear" them as Done. Would it be easier if the list could be displayed more like a spreadsheet [each basket in a row - down the screen] and allow multiple [ctrl-click?] selection for moving to another column? A…
3 votesThank you for the feedback and the suggestion to enable multi-selection of the baskets to move across the workflow. We are reviewing this idea and will update the response in due course.
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Ability to bypass FLOW post-dispense processes for specifc groups of patients.
We are finding that eScripts we dispense for our Dose Admin Aid patients [community and ACF] are "clogging up" the Checking and, subsequently, Out columns of FLOW. These scripts do not get handled by Front-of-shop staff. The post-dispense checking processes occurs through the packing system by packing staff and packing program. Could a system be implemented within FRED-FLOW integration such that scripts dispensed for patients flagged as being in specific N.Home/Hosp bypass FLOW's post-dispensing Checking and Out processing? This would make the lists shorter and easier to navigate and avoid tasking a team member with having to go through the…
2 votesThank you for the feedback. With the upcoming Medscharts implementation in ePrescribing, we are reviewing the design and considering scenarios. We will revert once we have more update on this.
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Option for E-scripts that lost in the cloud
We have trouble when one of our repeat dispensed previously that lost in cloud which FRED unable to locate. Currently there is no option but to cancel the dispensed script and re-dispense. But this is causing problem in terms of dispensing record and SafetyNet. We need better alternative option.
1 voteHi thank you for your feedback
One of our consultants will reach out to you for more information
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