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MedView Flow

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MedView Flow

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72 results found

  1. Expired eRxs should not be able to be scanned in similar to when a script has already been dispensed, a pop up appears to say that it cannot be used. An expired script should not go past the "scan in" section for a patient to be told later on at pickup that they cannot have the script filled.

    1 vote

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    0 comments  ·  Scripts In  ·  Admin →
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  2. moving scripts back into queue from done column

    2 votes

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    0 comments  ·  Queue  ·  Admin →
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  3. In the Paperless portal, easily find privately dispensed scripts by using the script number as it has no claim/serial number.

    Currently, the only way we can find them is to figure out exactly what date they were scanned, which also proves to be a difficult task.

    being able to search by script number would be an entirely better system as every single script, regardless of category, will be assigned a number. This is a system that is already employed by your competitors like ScriptArc from Corum.

    14 votes

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  4. MedView paperless has a report of 'missing' scripts. Please allow an option to mark the 'missing' serial as 'cancelled'.

    Have the 'cancelled/excluded' claims report integrate into Paperless to know which scripts are truly 'missing' in the claim

    4 votes

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  5. 1 vote

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  6. 1 vote

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    0 comments  ·  Scripts Out  ·  Admin →
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  7. More options for the "delivery" indicator other than just on and off

    1 vote

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  8. An option to filter scripts in the basket by due date.

    2 votes

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  9. 1 vote

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  10. In the DONE section of MedView Flow, it would be beneficial to be able to see the SCID of the scripts in the baskets.

    3 votes

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    0 comments  ·  Scripts Out  ·  Admin →
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    Under Review  ·  Tej responded

    Thank you for your feedback. We are reviewing this idea. 

  11. Ability to import a spreadsheet with tokens/erx links into dispense queue.

    1 vote

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    Seeking User Feedback  ·  Tej responded

    Thank you for your feedback. We would like to seek user feedback on this idea before reviewing it further. 

  12. Can we Please have a Recheck Tokens function in the Queue. Regularly the auto mark as dispensed and move basket to Checking stops working then you end up with dozens of items in the Queue that have already been Dispensed.
    Once the Tokens are rechecked any that have already been used should be flagged and given the options to Remove or move to the Checking Area.

    4 votes

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    0 comments  ·  Queue  ·  Admin →
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    Under Review  ·  Tej responded

    Thank you for your feedback. We are looking into the issue where the baskets are not auto-marked as Dispensed and address the root cause. Once that is done, we can review if this functionality is still required.

  13. I would like to see how many supplies are left for the token so I do not have to worry about asking how the patient would like to have the repeat returned to them if there are nil repeats.

    2 votes

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    Working on it  ·  Tej responded

    You will be pleased to know that this is now being worked on and we will update you once it is released. Thanks again for your feedback. Please continue to use UserVoice to send your ideas.

  14. Ability to prevent patients who are marked "Deceased" from showing up in MedView Flow search results, when searching for patients for MySL.

    3 votes

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    Under Review  ·  Tej responded

    Thank you for the feedback. We are reviewing this idea and will revert. 

  15. I have had a few patients delete the request for permissions to register with the pharmacy for mySL from their phone for whatever reason. A lot aren't great at using their phones and can be quite technophobic. I've had one accidently delete the request right in front of me. Watching me then struggle to try to fix their problem only adds to their anxiety about online prescriptions. The oldies can get grumpy. I have seen someone resend the request for permissions but it's not obvious to me. The way to send the request is replaced by an 'Update Details' button…

    3 votes

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  16. Is it possible to get MedView Flow to include a field where the patient either enters their mobile or email address for repeats? Ideally if there are repeats patients shouldn't be able to submit their scripts until selecting their preference

    3 votes

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    Seeking User Feedback  ·  Tej responded

    Thank you for the feedback. Seeking user feedback to understand and guage the need for this feature.

  17. Ability to manually create ePrescription baskets for checking in MedVIew Flow.

    1 vote

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    0 comments  ·  Checking  ·  Admin →
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    Under Review  ·  Tej responded

    Thank you for the feedback. We will investigate performance during an outage and revert. 

  18. Patients always ask if they need any scripts. It would be fantastic if we could print out all of the scripts listed in the MySl for a patient and then they could take that to their doctor to discuss future scripts required.

    11 votes

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  19. User Interface when using an iPad for the notes section needs improving as you cannot see what you are typing until you push down the keypad.

    2 votes

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    Under Review  ·  Tej responded

    Thanks for the feedback. We are reviewing the user interface and will update the ticket once we have more information.

  20. Is it possible to select multiple baskets within a list for dragging to another list [eg from Checking to Out]? When we dispense a "batch" of scripts for Dose Admin Aid preparation [best done alphabetically], we end up with multiple baskets in the Checking queue that have to be individually dragged to the Out queue and then the Out list checked to "clear" them as Done. Would it be easier if the list could be displayed more like a spreadsheet [each basket in a row - down the screen] and allow multiple [ctrl-click?] selection for moving to another column? A…

    3 votes

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    0 comments  ·  Checking  ·  Admin →
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    Under Review  ·  Tej responded

    Thank you for the feedback and the suggestion to enable multi-selection of the baskets to move across the workflow. We are reviewing this idea and will update the response in due course.

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