72 results found
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Confirmation patient has received repeat token.
Currently we cant confirm patient has received repeat. In fact had an instance that it didnt work and we didnt know. A notification icon that patient has received would be very useful.
5 votesThank you for your feedback, there are a number of complexities involved around this scenario but we’re looking into options for this
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Medview Flow compatibility with a phone in dark mode
Is it possible (or should we already be able) to get Medview Flow to recognise a QR code from a phone that is in dark mode. We have one customer with his phone in dark mode and neither our scanner or laptop camera will recognise his QR codes. They work perfectly when typed in and customer is not willing to change out of dark mode.
4 votes -
Provide a way to indicate the patient's preference for repeat at this stage
The pharmacist dispensing will need to know this info while dispensing an eScript with repeats. It should be identified and flagged at the script "IN" screen. With this info available in the correct format, it could presumably be parsed to the dispense program for appropriate action there as well.
4 votesHi Stephen,
To date we haven’t added this because we’re aware that it is automatically updated from the script in Dispense. But we do have an item in the backlog to set the repeat preference from Script In, in case the patient has a change of mind from what was on the original script -
Confirmation of prescription receipt
Customer to confirm they have received the prescription - some customers may receive their prescription but then return stating they haven't received it (whether due to dementia or being dodgy) - to have proof that we have supplied and the customer has left with the script would be helpful .....
3 votesHi Kathryn, thanks for your idea. We’d be interested in getting more feedback around this
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ability to merge baskets
The ability to merge baskets.
For instance a patient brings in more prescriptions after seeing a doctor, or if husband and wife drop in medications seperately but they will all be collected together.
13 votesHi, we will implement functionality to allow you to add prescriptions to an existing basket
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Out
Can POS providers integrate the l "OUT" with till sales function into their POS to reduce this extra step? Seems like alot of work once eScript becomes popular.
5 votesHi Thanh, this is on the roadmap and MedView Flow has the ability to do this for all POS providers. Fred will make this available for it’s POS. For other POS vendors we recommend that you contact them regarding this integration
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New feature - Tablet Camera Configuration Options in Flow
A new feature that we're looking to release in future is configurable camera options for a tablet. The configurable options we are looking to implement include:
- Ability to switch between front/back camera
- Default camera settings
- Ability to switch the camera on/off
We're looking for any other feedback around this and welcome any new suggestions below10 votesThank you to all that voted. This idea is now in our backlog for a future update
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Integrate with Fred POS
An integration with Fred's POS would be useful so that we don't have to manually mark the basket as collected once it's been sold
12 votesThis feature is on our roadmap for future consideration
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Add QR code to sticker that you stick to patient/pharmacist copy for DDA's so you can scan DDA's as well for le
Add Paperless QR code to the sticker that you stick to patient/pharmacist copy for DDA's so you can scan DDA's copies as well. This will allow for the script to be easily looked for if you get asked by the Drugs of Dependance Unit for a pharmacist/patient copy of the prescription.
4 votesHi Huy, great idea. This is not currently in our roadmap but we’re happy to take more feedback on this as we continue to develop the product
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owner details
Please put the owner's details on the prescription image not the last dispensing pharmacist.
1 voteHi
The owner’s details are not legally required to be part of the electronic prescription message and therefore the owner’s details are not part of the electronic prescription image in Flow. Is there any reason you’re requesting the owner’s details here? -
Use OUT column as final check
OUT column to be used as a final check before pharmacist hands scripts to patients. Would like to see the complete script details on the virtual images when in OUT as well as what brand has been dispensed. This is so that if the pharmacist who hands out the medication is different to the pharmacist who dispensed it and did the initial check, they will have full visibility of all script details and be able to pick up dispensing mistakes.
5 votesThanks Tony, currently, the workflow for checking which brands was dispensed is done in the Dispense product. But we’re happy for any further feedback on this workflow
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Ability to edit basket once it is added to Scripts In Queue
Once a basket is added to the 'In' queue, you cannot add another script without creating a whole new basket. It would be good to add an edit function for the situation where a patient wants additional scripts after the pharmacy has saved the basket.
10 votesThis idea is now in the backlog. We will keep you informed of any status updates
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Scripts In – Play an audible prompt on a successful scan
Would be great to hear an audible sound each time the scan is successful.
13 votes -
Make Checking configurable
Can we have a configurable option to automate baskets moving from Queue to Out when all scripts in the basket have been dispensed. We don't really use Checking
7 votesThis idea is now in the backlog. We will keep you informed of any status updates
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Search function that works across all status'
On the Home page, have a search function that will extend across all steps of the flow.
If I want to find where in Medview Flow a customers script is up to, I need to go to Queue, Checking, Out, & Done and search within each step individually until I find a match.
Would be good to have an area to type in a name or basket number and automatically find it across all states.
3 votesThanks for your idea, we will review this
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Done scripts not showing information included in claim labels (rx number, claim number, who dispensed it etc. )
Done scripts not showing information included in claim labels (rx number, claim number, claim period, who dispensed it etc. )
would be great if we can locate the dispensing record based on script number like we do on Fred dispense. At the moment we can only locate script dispense record based on date, basket number and name.
3 votesThank you for your idea. This is not currently in our roadmap but we’re happy to take more feedback on this as we continue to develop the product
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Enable filtering in OUT for deliveries
Enable filtering for deliveries to allow pharmacies to find their deliveries easier
6 votesGreat idea Diane, we have reviewed this idea and have added it to the backlog
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Allow pharmacy to send a delivery confirmation date and time
For delivery customers, it would be great for an optional confirmation message to be sent back to the patient so that they know when the delivery will be coming. Rather than individually contacting each delivery patient.
6 votesHi Diane, great idea. Patient notifications is an upcoming feature that we will be implementing
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Notes entered in IN should have more visibility in QUEUE so that they are not missed by the dispenser
Can we please make notes in QUEUE have more visibility e.g. larger font/bold font so that the dispenser does not miss this section?
6 votesHi Diane,
Great idea, we have added this to our backlog to be developed for a future update -
Allow delivery time to be typed in rather than use up and down arrows
Would be easier to type in delivery time rather than having to use the up and down arrows only.
6 votesThank you for your idea. This has been added to our backlog to be developed for a future update!
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