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MedView Flow

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70 results found

  1. Importing tokens for dispensing

    Ability to import a spreadsheet with tokens/erx links into dispense queue.

    1 vote

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    0 comments  ·  Queue  ·  Admin →
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    Seeking User Feedback  ·  Tej responded

    Thank you for your feedback. We would like to seek user feedback on this idea before reviewing it further. 

  2. Adding dispensed ePrescriptions to Checking manually

    Ability to manually create ePrescription baskets for checking in MedVIew Flow.

    1 vote

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    0 comments  ·  Checking  ·  Admin →
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    Under Review  ·  Tej responded

    Thank you for the feedback. We will investigate performance during an outage and revert. 

  3. What's App ordering

    Is there a lag for items showing up with the What's app bot for patients to order? We are currently trialing this with staff and scripts showing in MySL are not all showing in the What's App chat.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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    Seeking User Feedback  ·  Tej responded

    Thank you for the feedback. One of our consultants will be in touch to discuss this further.

  4. Option for E-scripts that lost in the cloud

    We have trouble when one of our repeat dispensed previously that lost in cloud which FRED unable to locate. Currently there is no option but to cancel the dispensed script and re-dispense. But this is causing problem in terms of dispensing record and SafetyNet. We need better alternative option.

    1 vote

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    0 comments  ·  Scripts In  ·  Admin →
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    Seeking User Feedback  ·  Tamia responded

    Hi thank you for your feedback

    One of our consultants will reach out to you for more information

  5. Option to remove step to "Enter Basket ID"

    Basket ID should be automatically generated based on chronology like hospitality POS queuing (example below).

    10.30am - Basket ID 1
    10.32am - Basket ID 2
    11.00am - Basket ID 3

    I don't see any pharmacy-specific reason to manually enter a basket ID unless individual pharmacy's policy dictates this.

    1 vote

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    0 comments  ·  Queue  ·  Admin →
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  6. owner details

    Please put the owner's details on the prescription image not the last dispensing pharmacist.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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    Seeking User Feedback  ·  Tamia responded

    Hi
    The owner’s details are not legally required to be part of the electronic prescription message and therefore the owner’s details are not part of the electronic prescription image in Flow. Is there any reason you’re requesting the owner’s details here?

  7. order list of patients

    2 suggestions -
    It would be good if the list of patients could be orderable by different options (ie surname, date of dispensing etc) so that it would be easier to move them to the next step en masse.
    Also, if there was a check box to move a number scripts to the next step at once if this step was missed at dispensing or collection

    1 vote

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    0 comments  ·  Checking  ·  Admin →
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    In the backlog  ·  Tamia responded

    Hi there’s an item in our backlog around reordering baskets in the queue which may help address this issue. This idea will be updated to released once we complete this in a future update

  8. Add QR code to sticker that you stick to patient/pharmacist copy for DDA's so you can scan DDA's as well for le

    Add Paperless QR code to the sticker that you stick to patient/pharmacist copy for DDA's so you can scan DDA's copies as well. This will allow for the script to be easily looked for if you get asked by the Drugs of Dependance Unit for a pharmacist/patient copy of the prescription.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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    Seeking User Feedback  ·  Tamia responded

    Hi Huy, great idea. This is not currently in our roadmap but we’re happy to take more feedback on this as we continue to develop the product

  9. Variable time out for log in

    Is it possible to set Medview flow to time out after a set time period so that the 5 active users are more easily available to more computers. Eg. The regularly used dispensing computers may be set to a long time-out period whereas someone using a phone app may only need access intermittently, so it would be set to a short time-out period so that user would be available quickly for others to use if the need arose?

    1 vote

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    0 comments  ·  Scripts In  ·  Admin →
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    Seeking User Feedback  ·  Tamia responded

    Hi,
    As we have not received any further feedback or votes on this idea, we will be looking to close it in 4 weeks

  10. Ability to edit basket number

    We have all our baskets numbered with shelving to match for pick up but would like to be able to move them into drawers for storage if they aren't picked up within a certain timeframe. Would like to be able to then edit the basket number to signify the item is now in a drawer rather than on the pick up shelf.

    1 vote

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    1 comment  ·  Scripts Out  ·  Admin →
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    Seeking User Feedback  ·  Tamia responded

    Hi Trent,
    As we haven’t had anymore feedback or votes on this idea we will be looking to close this in 4 weeks

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