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MedView Flow

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29 results found

  1. Image and data to Paperless claim

    Currently the claim numbers in paperless which link the FRED claim data to the images and QR codes you have scanned for the paperless claim, do NOT include the (ironically) paperless scripts. This makes a lot of "missing" scripts that have to be manually searched for and reconciled - defeating the purpose of the paperless claim. This would also at least give us an image of the script as well if it stored the image there.

    44 votes

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    1 comment  ·  Integrations  ·  Admin →
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  2. Ability to enter Pharmacist initials when marking a script as checked

    When I've finished checking a basket in Flow, I want to enter my initials so that there's a record I've checked it

    26 votes

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    3 comments  ·  Checking  ·  Admin →
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  3. Looking back through completed baskets

    I cannot see once you have marked them as collected how you can go back and find these baskets. This is really important to be able to search for previous baskets for those that query their medication and instructions provided and for us to follow up on incidents and to improve quality and safety. - Susan Randall, Pharmacy Services Manager - UFS Pharmacies

    25 votes

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    3 comments  ·  Checking  ·  Admin →
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    Released  ·  Tamia responded

    Thank you for all the votes! This feature is now released. Please make sure to mark all of your baskets in Out as Collected. Baskets will then appear in Done

  4. Deferring scripts for on file

    Can we defer a script brought in to add to our in store filing instead of the customer keeping it until they need and have to go searching through their phones?

    13 votes

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    6 comments  ·  Scripts In  ·  Admin →
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    Released  ·  Adminadam.thomas@fred.com.au (Admin, Fred IT) responded

    Happy to inform that the February 2021 Fred Dispense release will contain a new function enabling Deferral of ePrescriptions. Please review Fred Dispense when you have updated to their Feb version for more details.

  5. Report showing how many patients on MySL

    The ability to run a report to see how many patients in your dispense database have been registered for MySL, and how many were first registered at your store or elsewhere

    10 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. "Defer in" eScripts, particularly for DAA and ACF patients.

    We are now receiving many emailed eScript tokens for DAA and ACF patients for scripts that are for future use. At the moment, the only way to identify who a patient [and hence what needs to be done with the script] is to process the token into Flow [half the computer work is now done]. It would be good to now "dispense" the script into FRED but defer it and produce the appropriate deferred repeat form [presumably with a new token?]. Other systems that may "interrogate" FRED data [eg DAA programmes, MedAdvisor, PlusOne] would also know that a script exists…

    9 votes

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    1 comment  ·  Integrations  ·  Admin →
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  7. Display actual first name instead of 'Patient 1'

    When taking a script in, it would be good if the actual patient's first name was displayed instead of the current generic values (Patient 1) so that it is easier to find when you have multiple patients in one basket

    9 votes

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    0 comments  ·  Scripts In  ·  Admin →
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    Released  ·  Tamia responded

    Thank you for all the votes on this idea. To better identify the Patient at Scripts In, we have updated Flow to show the initial of the Patient’s Firstname followed by the Surname

  8. Make the OUT column an optional column for pharmacy to setup as they see the need. Great idea to have but we find it not used due to the op

    Make the OUT column an optional column for pharmacy to setup as they see the need. Great idea to have but we find it not used due to the op

    8 votes

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    2 comments  ·  Scripts Out  ·  Admin →
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  9. Mutiple dipensings

    Not sure how we would handle requests to dispense the item twice. Free text in the comments, but how do we process the repeat without adding to a new basket?

    7 votes

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    2 comments  ·  Scripts In  ·  Admin →
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    Released  ·  Tamia responded

    This has now been released as part of the Embedded MedView Feature in Dispense
    Thanks

  10. Automatically Move Script To Checking Once Dispensed

    When you dispense a script it update the item in Flow under queue to show dispensed. But then you still have to click on 'Mark as Dispensed' to move it out of the queue into checking.

    Can this be automated? So when a script is dispense it auto moves to checking.

    6 votes

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    0 comments  ·  Queue  ·  Admin →
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    Released  ·  Tamia responded

    Great news! The functionality to automate baskets moving from Queue to Checking has now been released and is available in Flow. Once all scripts are processed in the Dispense System, Flow will automatically move the basket to Checking for you

  11. Flow on smaller screens

    Can MedView Flow be updated to fit into smaller screens such as iPad for easier use - currently you have to scroll a lot to get to the buttons

    6 votes

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    1 comment  ·  Scripts In  ·  Admin →
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    Released  ·  Tamia responded

    Great news! This has now been released. Stay tuned for updates to iPad7 and Windows Surface tabs

  12. Ability to submit orders to Pharmacy using MedView Flow via a Patient app

    My patients use various apps to manage their scripts, would be good if they can use those apps to order their scripts at my pharmacy so they can do this from home

    6 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Released  ·  Tamia responded

    Hi everyone,
    Thank you for your comments and votes. Patients can now submit their orders to MedView Flow via multiple patient apps

  13. scan e-script into dispense system and flow pops up with script details

    scan e-script into dispense system and flow pops up with script details - would save time flicking between 2 programs

    5 votes

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    0 comments  ·  Integrations  ·  Admin →
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    Released  ·  Tamia responded

    Thank you for your idea. There will be a new feature called embedded ePrescriptions in Fred Dispense and Fred NXT Dispense to cater for this workflow. This will become available in March

  14. Bulk movement of scripts from checking and out.

    It is a waste of time to have to individually take the scripts from checked and out. There should be an ability to select multiple patients and move them to the done column.

    4 votes

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    0 comments  ·  Scripts Out  ·  Admin →
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    Released  ·  Tamia responded

    Great news! This feature is now available in Flow

  15. how to update patient's profile

    How can we check that patient's details on the MV Portal (eg health care card number and phone number) match Fred Dispense, without going into Fred Dispense? To save double handling when we know Fred Dispense already has most up to date info for our patients.

    4 votes

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    0 comments  ·  Scripts In  ·  Admin →
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    Released  ·  Tamia responded

    Hi, this workflow has been solved as part of the Patient search and MySL feature in MedView Flow

  16. Add a 'dispense now' option when adding a script to the queue

    remove the need to hunt down a script in the queue if you're going to dispense it straight away

    3 votes

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    0 comments  ·  Scripts In  ·  Admin →
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    Released  ·  Tamia responded

    This is now available in NXT and Classic Dispense as part of the embedded MedView Flow feature

  17. Change wording in queue to say - Mark All Scripts as Dispensed

    Could we possibly change the wording in Queue to say Mark All Scripts as Dispensed rather than just Mark as Dispensed because that implies that we are only marking the script that is showing as dispensed, yet when you click the button it will mark the whole basket as dispensed.

    3 votes

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    0 comments  ·  Queue  ·  Admin →
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  18. A "Back" button in the in tab

    Can we please get a "Back" button on the scripts in tab after pressing the "process scripts" button, just so we can go back to add more scripts to the basket without cancelling off all the already scanned scripts.

    3 votes

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    0 comments  ·  Scripts In  ·  Admin →
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  19. Allow easy COPY of SCID in Queue

    Allow user to copy the SCID after clicking on the QR code in Queue.

    When performing owing mark off function in dispense, would help if site was able to copy SCID from Queue to paste into owing mark off box in FD.

    2 votes

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    0 comments  ·  Queue  ·  Admin →
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  20. drop down larger

    Make the drop-down options for "Basket Actions" while dispensing items in the Queue larger so that they can be selected easier with a finger. They are currently too close and easy to select the wrong option.

    2 votes

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    0 comments  ·  Queue  ·  Admin →
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