Looking back through completed baskets
I cannot see once you have marked them as collected how you can go back and find these baskets. This is really important to be able to search for previous baskets for those that query their medication and instructions provided and for us to follow up on incidents and to improve quality and safety. - Susan Randall, Pharmacy Services Manager - UFS Pharmacies
Thank you for all the votes! This feature is now released. Please make sure to mark all of your baskets in Out as Collected. Baskets will then appear in Done
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Anonymous commented
Viewing a completed script is vital for a pharmacist to address queries form a patient or other health professional. Pharmacists need to have access as part of our AHPRA conditions of practice, best practices and Pharmacy Guild. Current method of 'seeing' a script is long winded and takes several minutes to find which is unacceptable
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Emma commented
Currently there is no user friendly way of viewing a token script once it has been cleared from Medview Flow. I think this makes it incredibly difficult for busy pharmacists who need to enter medications out in their DD register. It would be ideal if pharmacists and dispense techs could view an electronic 'snapshot' of the script in Paperless for future reference like you can for any scanned paper scripts. Trying to view important details in the electronic script export in FRED Dispense is frustrating and very time consuming.
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Andrew Robinson commented
Once script is collect and marked as such - it disappears. It does happen that patients get to the till or get home then realise that the Dr has done the wrong item - may accuse us of dispensing the wrong item - an image of what the Dr wrote is an invaluable tool even after the fact - to print and show customer if required. Have a search field to pull up image (I realise the script number doesn't link back to FLOW from FRED so not sure other then pt name and date you could search.) Maybe the image could sit in the FRED software so it can sit with the dispensing.