29 results found
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View original date of Script in Scripts IN section
Added feature to when taking Scripts IN to show the original script date of the script. This will aid to prevent expired S8 and S4d prescriptions from being retrieved in Medview.
1 voteHi,
This is now released and the release notes can be found at http://webhelp.medview.com.au/pharmacy/release-notes/flow-release-notes-2022.j.htm
Please let us know your feedback.
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Report showing how many patients on MySL
The ability to run a report to see how many patients in your dispense database have been registered for MySL, and how many were first registered at your store or elsewhere
10 votesThis has been released in a previous update. Please find more information here: https://webhelp.medview.com.au/pharmacy/release-notes/flow-release-notes-2021.22.htm?Highlight=MySL%20metrics
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Improving reliability
Can we make it so we don't get yelled at on account on the abysmal reliability of this system?
1 voteHi Matt,
We have completed the work that has addressed these performance issues. Please let us know if there are any other problems
Thanks
Tamia -
Display full name of patient on the repeat token that Printed out
This will be helpful with the family that has the first initial with the see letter to managed their printed token
1 voteHi Kris,
The Patient’s full name was already printing on the repeat token in NXT Dispense and in Classic Dispense, this has become available with the 1st March release
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1 vote
Hi, the NXT Dispense team has been notified of this issue and it will be fixed in a future Dispense release
Thanks -
Bulk movement of scripts from checking and out.
It is a waste of time to have to individually take the scripts from checked and out. There should be an ability to select multiple patients and move them to the done column.
4 votesGreat news! This feature is now available in Flow
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Add a 'dispense now' option when adding a script to the queue
remove the need to hunt down a script in the queue if you're going to dispense it straight away
3 votesThis is now available in NXT and Classic Dispense as part of the embedded MedView Flow feature
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"Defer in" eScripts, particularly for DAA and ACF patients.
We are now receiving many emailed eScript tokens for DAA and ACF patients for scripts that are for future use. At the moment, the only way to identify who a patient [and hence what needs to be done with the script] is to process the token into Flow [half the computer work is now done]. It would be good to now "dispense" the script into FRED but defer it and produce the appropriate deferred repeat form [presumably with a new token?]. Other systems that may "interrogate" FRED data [eg DAA programmes, MedAdvisor, PlusOne] would also know that a script exists…
9 votesThanks for your feedback, we are pleased to inform you that this feature has been released with the February Fred Dispense and Fred Connect Updates.
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scan e-script into dispense system and flow pops up with script details
scan e-script into dispense system and flow pops up with script details - would save time flicking between 2 programs
5 votesThank you for your idea. There will be a new feature called embedded ePrescriptions in Fred Dispense and Fred NXT Dispense to cater for this workflow. This will become available in March
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History of escripts to review
If there is ever a query re a script after it has been dispensed there is currently no way to review a script once it has been cleared or marked as collected.
1 voteHi Sean,
We released the feature recently, here’s the link to view the notes on this: http://webhelp.medview.com.au/pharmacy/release-notes/flow-release-notes-2020-20.htm
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Display actual first name instead of 'Patient 1'
When taking a script in, it would be good if the actual patient's first name was displayed instead of the current generic values (Patient 1) so that it is easier to find when you have multiple patients in one basket
9 votesThank you for all the votes on this idea. To better identify the Patient at Scripts In, we have updated Flow to show the initial of the Patient’s Firstname followed by the Surname
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how to update patient's profile
How can we check that patient's details on the MV Portal (eg health care card number and phone number) match Fred Dispense, without going into Fred Dispense? To save double handling when we know Fred Dispense already has most up to date info for our patients.
4 votesHi, this workflow has been solved as part of the Patient search and MySL feature in MedView Flow
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Mutiple dipensings
Not sure how we would handle requests to dispense the item twice. Free text in the comments, but how do we process the repeat without adding to a new basket?
7 votesThis has now been released as part of the Embedded MedView Feature in Dispense
Thanks -
Make the OUT column an optional column for pharmacy to setup as they see the need. Great idea to have but we find it not used due to the op
Make the OUT column an optional column for pharmacy to setup as they see the need. Great idea to have but we find it not used due to the op
8 votesHi,
We are delighted to share that you now have the ability to configure the columns you see in MVF as per your pharmacy workflow and process. This has now been released and is available for use. Please refer http://webhelp.medview.com.au/pharmacy/help-topics/flow-column-settings.htm for more details.
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Deferring scripts for on file
Can we defer a script brought in to add to our in store filing instead of the customer keeping it until they need and have to go searching through their phones?
13 votesHappy to inform that the February 2021 Fred Dispense release will contain a new function enabling Deferral of ePrescriptions. Please review Fred Dispense when you have updated to their Feb version for more details.
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Change wording in queue to say - Mark All Scripts as Dispensed
Could we possibly change the wording in Queue to say Mark All Scripts as Dispensed rather than just Mark as Dispensed because that implies that we are only marking the script that is showing as dispensed, yet when you click the button it will mark the whole basket as dispensed.
3 votesGreat news!
This has been released -
A "Back" button in the in tab
Can we please get a "Back" button on the scripts in tab after pressing the "process scripts" button, just so we can go back to add more scripts to the basket without cancelling off all the already scanned scripts.
3 votesGreat news! This is released
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Allow easy COPY of SCID in Queue
Allow user to copy the SCID after clicking on the QR code in Queue.
When performing owing mark off function in dispense, would help if site was able to copy SCID from Queue to paste into owing mark off box in FD.
2 votesGreat news! This has been released
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Automatically Move Script To Checking Once Dispensed
When you dispense a script it update the item in Flow under queue to show dispensed. But then you still have to click on 'Mark as Dispensed' to move it out of the queue into checking.
Can this be automated? So when a script is dispense it auto moves to checking.
6 votesGreat news! The functionality to automate baskets moving from Queue to Checking has now been released and is available in Flow. Once all scripts are processed in the Dispense System, Flow will automatically move the basket to Checking for you
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drop down larger
Make the drop-down options for "Basket Actions" while dispensing items in the Queue larger so that they can be selected easier with a finger. They are currently too close and easy to select the wrong option.
2 votesGreat news! This has now been released
Please see release notes for more informationhttp://webhelp.medview.com.au/pharmacy/release-notes/flow-release-notes-2020-15.htm
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