33 results found
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Allow interchangeability between NHS codes when doing a generic subsitution
Eg: APO- Escitalopram is only listed with NHS: 8700X, however the manufacturers have advised that it can also be supplied with NHS: 9432K. Currently when changing the NHS code in Fred Dispense, it is being rejected by Medicare (R780).
1 voteFeedback has been passed onto the Fred Dispense team
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Ability to Get Script back into 'Done' if accidentally removed
In the instance of a Script being successfully processed through Medview Flow, and on to Dispense, but is accidentally removed from MedView Flow - can't view the Script in "Done".
Can a feature be added to "re-send" a completed Script to Flow?2 votesThank you for your idea. This is not in our roadmap but our recommendation is to rescan the script into Flow if the basket has been removed to view the script again
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Responsible Pharmacist
In FRED Dispense when the "Responsible Pharmacist" has been checked for that dispense terminal and is displayed up the top next to the menus, the ALT key shortcut "R" is duplicated. Please fix this.
1 voteFeedback has been passed onto the Fred Dispense team
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Printing paper token on supplied A5 repeat paper
Ability to print paper token on PBS supplied A5 repeat paper. Would allow for better work flow and uniformity for patients that want paper tokens
12 votesThis functionality has been added to Fred Dispense Plus and Fred Dispense Classic
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Screen resizing
Can there be more flexibility in the resizing of the screen in the browser? We'd like to shrink it down to fit 2 windows on a large screen and it's not workable.
6 votesHi Amanda, one of our consultants contacted you about this and zooming out using the browser settings has resolved this
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Someway of organising the lists if I want to look up a patient.
We had to look up an escript and had to scroll down entire column to find it
1 voteHi, in each of the columns, you can do a search by name or basket number. This search function is located in the top left
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dispense
need to press F12 before click on the dispense in medflow, would be better if it clears up the window and go straight to load the script for dispense without having the need to press F12 all the time.
12 votesFeedback has been passed onto the Fred Dispense team
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Put baskets in order of pick up priority
Prescriptions marked for future dispensing eg tomorrow, seem to still sit at the top of Queue,Checking and Out even if there are waiting scripts added to the queue. I thought that the system was designed to order by pick up priority. I think that it would be preferable for workflow to prioritise by pickup time.
5 votes -
S8 Medications - Repeats not automatically being sent
S8 medications with repeats are still automatically sending repeats out to the patient. By law these are required to be retained in the pharmacy in multiple states
1 votePlease select the Paper token option in Dispense before finalising these scripts to make ensure that the script is not issued as an electronic token to the Patient. For further information seek clarification from your local jurisdiction
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Importing patient details
When Medview flow imports script data into FRED, it should also import the date of birth, address, phone number, email as these details are available on the escript already and are required to dispense the escript, it is just an extra step to have to input them manually.
8 votesFeedback has been passed onto the Fred Dispense team.
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Configurable option to print out the virtual script image
Ability to print out the Virtual Script image for an electronic script to be kept on file for these reasons:
- DDs are required to be kept on file
- Collating numbers for claim - establish if the script is electronic or missing
- Patient finds an issue with the dispensed scriptWould be useful to be able to print out the image before the basket moves to the next column
12 votesThanks for this idea,
We’ve reviewed this and believe printing the virtual script image is not required for the following reasons:
- DDs – this information is in the Dispense regulatory report
- Collating numbers for claim – this is available in the Dispense claiming report which shows whether the script is an eScript
- Patient finds an issue with the dispensed script – you can print copy of the token can be produced as evidence to show to the patient
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1 vote
this is my test comment
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Play an audible prompt when a new basket is added to QUEUE
If I've finished dispensing all baskets in the Queue and a new one shows up it would be useful to hear a sound indicating this as I'm not always monitoring the Queue
13 votesWe have released a new Notification function for MedView Flow.
This new function will email the account of your choice when a script arrives into your MedView Flow Queue from an external source.
For more information on this new feature see here: http://webhelp.medview.com.au/pharmacy/help-topics/flow-notify-pharmacy.htm
We hope this new feature will prompt the pharmacies that there is something new in the queue to be actioned.
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