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MedView Flow

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33 results found

  1. Eg: APO- Escitalopram is only listed with NHS: 8700X, however the manufacturers have advised that it can also be supplied with NHS: 9432K. Currently when changing the NHS code in Fred Dispense, it is being rejected by Medicare (R780).

    1 vote

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  2. In the instance of a Script being successfully processed through Medview Flow, and on to Dispense, but is accidentally removed from MedView Flow - can't view the Script in "Done".
    Can a feature be added to "re-send" a completed Script to Flow?

    2 votes

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    0 comments  ·  Scripts Out  ·  Admin →
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    Try this instead  ·  Tamia responded

    Thank you for your idea. This is not in our roadmap but our recommendation is to rescan the script into Flow if the basket has been removed to view the script again

  3. In FRED Dispense when the "Responsible Pharmacist" has been checked for that dispense terminal and is displayed up the top next to the menus, the ALT key shortcut "R" is duplicated. Please fix this.

    1 vote

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  4. Ability to print paper token on PBS supplied A5 repeat paper. Would allow for better work flow and uniformity for patients that want paper tokens

    12 votes

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  5. Can there be more flexibility in the resizing of the screen in the browser? We'd like to shrink it down to fit 2 windows on a large screen and it's not workable.

    6 votes

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    Try this instead  ·  Tamia responded

    Hi Amanda, one of our consultants contacted you about this and zooming out using the browser settings has resolved this

  6. We had to look up an escript and had to scroll down entire column to find it

    1 vote

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    0 comments  ·  Queue  ·  Admin →
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    Try this instead  ·  Tamia responded

    Hi, in each of the columns, you can do a search by name or basket number. This search function is located in the top left

  7. need to press F12 before click on the dispense in medflow, would be better if it clears up the window and go straight to load the script for dispense without having the need to press F12 all the time.

    12 votes

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  8. Prescriptions marked for future dispensing eg tomorrow, seem to still sit at the top of Queue,Checking and Out even if there are waiting scripts added to the queue. I thought that the system was designed to order by pick up priority. I think that it would be preferable for workflow to prioritise by pickup time.

    5 votes

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    Try this instead  ·  0 comments  ·  Queue  ·  Admin →
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  9. S8 medications with repeats are still automatically sending repeats out to the patient. By law these are required to be retained in the pharmacy in multiple states

    1 vote

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    2 comments  ·  Scripts Out  ·  Admin →
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    Try this instead  ·  Tamia responded

    Please select the Paper token option in Dispense before finalising these scripts to make ensure that the script is not issued as an electronic token to the Patient. For further information seek clarification from your local jurisdiction

  10. When Medview flow imports script data into FRED, it should also import the date of birth, address, phone number, email as these details are available on the escript already and are required to dispense the escript, it is just an extra step to have to input them manually.

    8 votes

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  11. Ability to print out the Virtual Script image for an electronic script to be kept on file for these reasons:
    - DDs are required to be kept on file
    - Collating numbers for claim - establish if the script is electronic or missing
    - Patient finds an issue with the dispensed script

    Would be useful to be able to print out the image before the basket moves to the next column

    12 votes

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    1 comment  ·  Queue  ·  Admin →
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    Try this instead  ·  Tamia responded

    Thanks for this idea,

    We’ve reviewed this and believe printing the virtual script image is not required for the following reasons:

    • DDs – this information is in the Dispense regulatory report
    • Collating numbers for claim – this is available in the Dispense claiming report which shows whether the script is an eScript
    • Patient finds an issue with the dispensed script – you can print copy of the token can be produced as evidence to show to the patient
  12. 1 vote

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    2 comments  ·  Checking  ·  Admin →
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  13. If I've finished dispensing all baskets in the Queue and a new one shows up it would be useful to hear a sound indicating this as I'm not always monitoring the Queue

    13 votes

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    1 comment  ·  Queue  ·  Admin →
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