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How can we improve MedView Flow?

MedView Flow: Queue

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Play an audible prompt when a new basket is added to QUEUE

If I've finished dispensing all baskets in the Queue and a new one shows up it would be useful to hear a sound indicating this as I'm not always monitoring the Queue

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AdminKerri (GM Customer Experience, Fred IT) shared this idea  ·   ·  Report…  ·  Admin →
Try this instead  ·  Tej responded  · 

We have released a new Notification function for MedView Flow.

This new function will email the account of your choice when a script arrives into your MedView Flow Queue from an external source.

For more information on this new feature see here: http://webhelp.medview.com.au/pharmacy/help-topics/flow-notify-pharmacy.htm

We hope this new feature will prompt the pharmacies that there is something new in the queue to be actioned.

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  • Anonymous commented  ·   ·  Report

    Having this feature would be a good way of informing the dispensary without interrupting a Pharmacist who may be in the middle of a counselling conversation with a customer.