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MedView Flow: Scripts Out

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Ability to Get Script back into 'Done' if accidentally removed

In the instance of a Script being successfully processed through Medview Flow, and on to Dispense, but is accidentally removed from MedView Flow - can't view the Script in "Done".
Can a feature be added to "re-send" a completed Script to Flow?

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Fred\CPayne shared this idea  ·   ·  Report…  ·  Admin →
Try this instead  ·  Tamia responded  · 

Thank you for your idea. This is not in our roadmap but our recommendation is to rescan the script into Flow if the basket has been removed to view the script again

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  • Pharmacist at Wallaroo commented  ·   ·  Report

    E-rx which have been 'done' cant be easily retrieved. Eg if token was shredded (paper) or sms/email deleted. which often is done by patients.
    Difficult to reclaim a token or 'reissue'.
    Work around can be done via MySL, but this can be tricky if pt is not willing to have an activeSL.
    Sometimes records can be seen via myHR, but this isnt the intended feature.

    Can there be a way to at least view a token for a dispensed rx?