12 results found
-
DELETE UNWANTED/NOT VALID COMPLETED SCRIPTS
THERE IS NO OPTION TO DELETE COMPLETED SCRIPTS WHICH IS NOT VALID
EX : DUE TO MEDVIEW FRED DISPENSE INTEGREATION ERROR SOME SCRIPTS DIDN'T SHOW UP IN DISPENSING BUT THEY WERE DISPENSED IN MEDVIEW FLOW AND IT SHOWS UP AS COMPLETED BUT THOSE COMPLETED SCRIPTS ARE INVALID .1 voteHi we have a remove function against the basket which is at the top of the basket. You can also remove individual scripts in the basket by pressing the X on the tab. One of our consultants will reach out to you for more information
-
Dispense label for e-scripts should only be the actual label that goes on the box and not the other smaller stickers.
As there are no paper script or duplicate script to be labelled, the additional smaller labels are not required, so FRED shouldn't print on them.
6 votesFeedback has been passed onto the Fred Dispense team
-
Please consider printing on the labels of e-script items where the repeat has gone. Paper, SMS or emailed. Patients often don't know.
I understand that space on the labels is tight, but having it printed on the label where the repeat has been issued to will help patients locate their future tokens.
5 votesFeedback has been passed onto the Fred Dispense team
-
0 votes
-
Adapt the print processes within Flow to use A5 repeat forms for eScript printouts.
Using A4 paper is forcing pharmacists to use paper that they will have to supply [ie pay for]. This must be going to save the PBS/Medicare millions of dollars - there will be less repeat forms needed and less prescription forms needed. Maybe an increase in the dispensing fee is warranted or PBS can supply A4 paper as well as repeats forms!
6 votesFeedback has been passed onto the Fred Dispense team
-
Patient name needed in email header.
If we receive an eScript token by email, it is necessary to open the link, copy the token, open Flow and, finally, paste the token to find out who the patient is. It is not until then that we can make an informed decision what action to take. [eg dispense now, file for future use, wait until patient presents]. This adds significantly to the workload - we are essentially half-processing the script before we know whether that is appropriate. There must be a way to identify the patient earlier in the email process. Once in the "IN" area of Medview…
6 votesHi Stephen, Regarding your point around identifying the Patient in the email heading for the token, we're unable to display their name due to ADHA's conformance points to not identify the Patient at that stage. In regards to the issues around half-processing scripts we believe the ASL will ease this problem. We're happy to take some further feedback from you if you'd like to reply to this comment
-
7 votes
Feedback has been passed onto the Fred Dispense team
-
Allow interchangeability between NHS codes when doing a generic subsitution
Eg: APO- Escitalopram is only listed with NHS: 8700X, however the manufacturers have advised that it can also be supplied with NHS: 9432K. Currently when changing the NHS code in Fred Dispense, it is being rejected by Medicare (R780).
1 voteFeedback has been passed onto the Fred Dispense team
-
Responsible Pharmacist
In FRED Dispense when the "Responsible Pharmacist" has been checked for that dispense terminal and is displayed up the top next to the menus, the ALT key shortcut "R" is duplicated. Please fix this.
1 voteFeedback has been passed onto the Fred Dispense team
-
Printing paper token on supplied A5 repeat paper
Ability to print paper token on PBS supplied A5 repeat paper. Would allow for better work flow and uniformity for patients that want paper tokens
12 votesThis functionality has been added to Fred Dispense Plus and Fred Dispense Classic
-
Screen resizing
Can there be more flexibility in the resizing of the screen in the browser? We'd like to shrink it down to fit 2 windows on a large screen and it's not workable.
6 votesHi Amanda, one of our consultants contacted you about this and zooming out using the browser settings has resolved this
-
Importing patient details
When Medview flow imports script data into FRED, it should also import the date of birth, address, phone number, email as these details are available on the escript already and are required to dispense the escript, it is just an extra step to have to input them manually.
8 votesFeedback has been passed onto the Fred Dispense team.
- Don't see your idea?