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7 results found

  1. Posting on behalf of Pharmacist Monica at Treasury Pharmacy. Pharmacy is having issue seeing more than 3 scripts in Chrome and using Zoom out is inconvenient for them, hoping we can design the next button instead of script link on the top to move to next script if they have multiple scripts in one basket.

    1 vote

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    Try this instead  ·  Tej responded

    Thank you for the feedback. We have recommended screen resolutions for the device that is being used. Please ensure they are applied for the best usability. 


    For Desktop, the recommended resolution is  1920 X1080

  2. 2 votes

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  3. Is there a way to remove a prescription from a basket? If there is not there needs to be.

    1 vote

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    Try this instead  ·  0 comments  ·  Queue  ·  Admin →
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  4. We had to look up an escript and had to scroll down entire column to find it

    1 vote

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    Try this instead  ·  Tamia responded

    Hi, in each of the columns, you can do a search by name or basket number. This search function is located in the top left

  5. Prescriptions marked for future dispensing eg tomorrow, seem to still sit at the top of Queue,Checking and Out even if there are waiting scripts added to the queue. I thought that the system was designed to order by pick up priority. I think that it would be preferable for workflow to prioritise by pickup time.

    5 votes

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    Try this instead  ·  0 comments  ·  Queue  ·  Admin →
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  6. Ability to print out the Virtual Script image for an electronic script to be kept on file for these reasons:
    - DDs are required to be kept on file
    - Collating numbers for claim - establish if the script is electronic or missing
    - Patient finds an issue with the dispensed script

    Would be useful to be able to print out the image before the basket moves to the next column

    12 votes

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    Try this instead  ·  Tamia responded

    Thanks for this idea,

    We’ve reviewed this and believe printing the virtual script image is not required for the following reasons:

    • DDs – this information is in the Dispense regulatory report
    • Collating numbers for claim – this is available in the Dispense claiming report which shows whether the script is an eScript
    • Patient finds an issue with the dispensed script – you can print copy of the token can be produced as evidence to show to the patient
  7. If I've finished dispensing all baskets in the Queue and a new one shows up it would be useful to hear a sound indicating this as I'm not always monitoring the Queue

    13 votes

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