6 results found
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etoken repeat to medadvisor printing not required
etoken with repeats when integrated to medadvisor. If repeat it goes to medadvisor however fred dispense requires print or sms reqardless. Unnecessary print
2 votesHi
Fred Dispense is following the conformance requirements from the government. Which requires repeats be returned to the customer either as a SMS, Email or printed token. We’re unaware of any alternative workflow, can you please provide more information about this -
How about new eTokens waiting collection at the top of the list and the older ones awaiting collection drop down.?
All newer scripts waiting to be collected are at the top of the list and the older ones drop down .
With increasing number of eRxs most people are waiting. It is easier to find ( the search box is excellent too)4 votesHi during user feedback, the current design was the most accepted but we’re happy to review this when there are more votes or feedback
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Confirmation of prescription receipt
Customer to confirm they have received the prescription - some customers may receive their prescription but then return stating they haven't received it (whether due to dementia or being dodgy) - to have proof that we have supplied and the customer has left with the script would be helpful .....
3 votesHi Kathryn, thanks for your idea. We’d be interested in getting more feedback around this
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Done scripts not showing information included in claim labels (rx number, claim number, who dispensed it etc. )
Done scripts not showing information included in claim labels (rx number, claim number, claim period, who dispensed it etc. )
would be great if we can locate the dispensing record based on script number like we do on Fred dispense. At the moment we can only locate script dispense record based on date, basket number and name.
3 votesThank you for your idea. This is not currently in our roadmap but we’re happy to take more feedback on this as we continue to develop the product
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Use OUT column as final check
OUT column to be used as a final check before pharmacist hands scripts to patients. Would like to see the complete script details on the virtual images when in OUT as well as what brand has been dispensed. This is so that if the pharmacist who hands out the medication is different to the pharmacist who dispensed it and did the initial check, they will have full visibility of all script details and be able to pick up dispensing mistakes.
5 votesThanks Tony, currently, the workflow for checking which brands was dispensed is done in the Dispense product. But we’re happy for any further feedback on this workflow
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Ability to edit basket number
We have all our baskets numbered with shelving to match for pick up but would like to be able to move them into drawers for storage if they aren't picked up within a certain timeframe. Would like to be able to then edit the basket number to signify the item is now in a drawer rather than on the pick up shelf.
1 voteHi Trent,
As we haven’t had anymore feedback or votes on this idea we will be looking to close this in 4 weeks
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