Locking the Medview flow login
Locking the MedView Flow login for 30 minutes after 5 attempts is problematic. If a patient comes in with an eScript, but we can't even enter it into the system for an additional 30 minutes a big problem is created.
Could some other warning or alert be issued instead?
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Anonymous
shared this idea
Hi Michael, this is a security function and we’re currently working on improving this. Thanks for the feedback
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Anonymous commented
We have had this issue a few itmes as well., a 2FA overide to remove the lockout or masterpassword could be a way to get aroung this? Half an hour is a long time to turn clients away for urgent script items.